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ApiNetCore
Typography-driven development

Privacy Policy

Last Updated: March 15, 2025
At ApiNetCore, we understand that your personal information matters. This policy explains how we collect, use, and protect your data when you interact with our web typography education platform and services.
This Privacy Policy complies with Thailand's Personal Data Protection Act (PDPA) B.E. 2562 and international standards

1 Information We Collect

We collect different types of information to provide and improve our educational services. Here's what we gather and why:

Data Type Purpose Legal Basis
Contact Information Course enrollment, communication Contract performance
Learning Progress Personalized education experience Legitimate interest
Technical Data Platform optimization, security Legitimate interest
Payment Information Transaction processing Contract performance

Important: We never collect more information than necessary for our educational services. Your data helps us create better learning experiences tailored to your needs.

2 How We Use Your Information

Your information serves specific purposes related to our educational mission:

  • Delivering web typography courses and tracking your progress through modules
  • Providing personalized feedback on your design projects and assignments
  • Sending course updates, new material notifications, and educational content
  • Processing enrollment payments and managing your account billing
  • Analyzing learning patterns to improve course effectiveness and student outcomes
  • Ensuring platform security and preventing unauthorized access to educational content
  • Responding to your questions about courses, technical issues, or account matters

We focus on educational excellence, which means using data to enhance your learning journey rather than for unrelated commercial purposes.

3 Data Storage and Security

Your information security is fundamental to our operations. We implement multiple layers of protection:

Storage Locations: Primary data centers in Singapore and Thailand, with backup systems in secure facilities that meet international security standards.

Encryption Methods: All sensitive data uses AES-256 encryption at rest and TLS 1.3 for data in transit. Payment information follows PCI DSS compliance requirements.

Access Controls: Only authorized staff members can access student data, and all access is logged and monitored. We use role-based permissions and regular security audits.

Data Retention: Course-related information is kept for 7 years after course completion to support career development and continuing education needs. Account data is deleted within 90 days of account closure upon request.

4 Your Rights and Choices

Under Thailand's PDPA and international privacy standards, you have specific rights regarding your personal information:

  • Access your data and receive a copy in a portable format
  • Correct inaccurate information in your student profile
  • Delete your account and associated data (subject to legal requirements)
  • Restrict processing for specific purposes while keeping your account active
  • Object to certain uses of your data, particularly for marketing purposes
  • Withdraw consent for optional data processing activities
  • File complaints with relevant data protection authorities

How to Exercise Rights: Contact our privacy team at contact@apinetcore.com with your request. We respond within 30 days and verify your identity before processing requests.

Some data may need to be retained for legitimate business purposes, such as course completion records for certification verification or financial records for tax compliance.

5 Third-Party Services and Data Sharing

We work with carefully selected partners to deliver our educational services effectively:

Educational Technology Providers: Learning management systems and content delivery networks that help deliver course materials and track progress.

Payment Processors: Secure payment services for handling enrollment fees and subscription payments, which maintain their own privacy protections.

Communication Tools: Email delivery services for course notifications and support communications, with strict data processing agreements.

Analytics Services: Anonymous usage analytics to improve course effectiveness and student experience, without identifying individual users.

We never sell your personal information to third parties or share it for unrelated commercial purposes. All partners sign data processing agreements that ensure your information receives the same level of protection.

6 Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your learning experience:

Essential Cookies: Required for basic website functionality, login sessions, and course progress tracking. These cannot be disabled without affecting site operation.

Performance Cookies: Help us understand how students use our platform to identify areas for improvement and optimize loading speeds.

Functional Cookies: Remember your preferences, language settings, and course bookmarks to personalize your experience across sessions.

Cookie Management: You can control cookie preferences through your browser settings or our cookie preference center. Disabling certain cookies may limit some platform features.

We don't use cookies for advertising or tracking across unrelated websites. Our focus remains on improving educational outcomes and user experience.

7 International Data Transfers

As an educational platform serving students across different regions, some data processing may occur outside Thailand:

Primary Processing: Most student data is processed within Thailand and Singapore to comply with local data protection requirements.

Backup Systems: Encrypted backups may be stored in secure facilities in other countries that provide adequate data protection.

Service Providers: Some educational technology partners operate globally, but we ensure they meet international privacy standards and provide appropriate safeguards.

All international transfers use approved mechanisms such as adequacy decisions, standard contractual clauses, or other legally recognized protections to maintain your data security.

8 Changes to This Policy

We may update this privacy policy to reflect changes in our services, legal requirements, or privacy practices. Here's how we handle updates:

Notification Process: Significant changes will be communicated through email to enrolled students and prominently displayed on our website at least 30 days before taking effect.

Minor Updates: Technical clarifications or administrative changes will be updated directly with the revision date noted at the top of this policy.

Continued Use: Your continued use of our services after policy updates indicates acceptance of the changes. If you disagree with updates, you may close your account.

We encourage you to review this policy periodically to stay informed about how we protect your information and support your educational goals.

Privacy Questions and Contact Information

We're here to help with any privacy-related questions or concerns about how we handle your personal information.

Privacy Officer

Email: contact@apinetcore.com
Response time: Within 48 hours

Mailing Address

213, Khok Kruat
Mueang Nakhon Ratchasima District
Nakhon Ratchasima 30280, Thailand

Phone Support

+66 53 278 349
Available Monday-Friday
9:00 AM - 6:00 PM (ICT)

For urgent privacy matters or data breach concerns, please contact us immediately via email or phone. We take all privacy inquiries seriously and work to resolve issues promptly.